Scope of Application: This Privacy Policy applies to data collected through our Meta (Facebook and Instagram) ads, lead generation forms (Lead Ads), and contact forms on our website that are linked from those ads.
1. Information We Collect
We may request and store the following personal information:
- Full name
- Email address
- Phone number
- Property address for inspection/estimate
2. Purpose of Processing
We use the information exclusively to:
- Contact you regarding inspections, maintenance, or roofing services.
- Prepare and send personalized estimates.
- Share information about services, warranties, and financing options.
3. Legal Basis
We process your data based on your consent, the execution of pre-contractual measures, and our legitimate interest in providing information about our services, with the option to object.
4. Sources of Data Collection
Data is collected directly from you through Meta Lead Ads forms and/or our website.
5. Data Retention Period
We will retain your data for the duration of your request management and for applicable legal periods. Minimal records may be kept for compliance purposes.
6. Data Sharing
We do not sell your information.
We may share it with service providers (e.g., partner financing companies) only when necessary and with your authorization.
7. International Data Transfers
Some tools (including Meta) may involve international data transfers. We adopt appropriate protective measures.
8. Data Subject Rights
You may request access, rectification, deletion, objection, restriction, and portability of your data, and withdraw your consent at any time.
California residents: you may exercise your rights under the CCPA/CPRA, where applicable.
9. Security
We implement technical and organizational measures to protect your information. Access is limited to authorized personnel at The Roofing Factory.
10. Minors
Our services are not directed at individuals under 18 years of age. We do not intentionally collect data from minors without authorization.
11. Cookies and Similar Technologies
Our website may use cookies or tracking pixels. Please review our Cookie Policy for more details (if applicable).
12. Third-Party Links
Links to third-party sites are subject to their own privacy policies. We encourage you to review them.
13. SMS Terms
By opting to receive SMS through a web form or other means, you agree to receive SMS messages from The Roofing Factory. This includes customer service–related messages. Message frequency may vary. Message and data rates may apply according to your carrier.
14. Changes to This Policy
We may update this Policy and will publish the most recent update date.
15. Contact
📧 [email protected]
📍 Central Florida
If you have questions about this Policy or about how we process your data, contact us at [email protected]
